Red Road Health Solutions Ltd. (“Red Road”) collect and use information about individuals (‘personal data’) in the course of business. Data protection legislation gives individuals the right to know what information is held about them and it provides a framework to ensure that personal information is handled properly. This policy sets out our expectations regarding the control of personal data handled by Red Road. This includes employee, contractor, applicant, customer, prospective customer, and claimant data.
- It is important that data is processed in a fair and lawful manner to:
- Protect individuals’ fundamental rights and freedoms, notably privacy rights; and
- Enable organisations to process personal information in the course of their legitimate business.
This policy covers Red Road. Any Data that is processed there is covered by the relevant data protection legislation from the home jurisdiction of the Data Controller.
All employees of Red Road, its agents and contractors who work on behalf of Red Road must adhere to this policy.
For the purpose of clarity, the definitions of some common data protection terms referred to in this policy are set out below:
To access the Software, you will have a username and password. This will be set up by us and sent to you within five working days from the date of your acceptance of this Licence
Any information that an organisation holds and / or uses on living individuals, including name, address, date of birth, telephone numbers etc.
Personal data, which consists of information such as medical information, criminal records, racial or ethnic origin or political beliefs of the individual.
Any use to which personal data is put, including obtaining, retrieving, holding, storing or disposal. Examples of processing include:
- Administering or setting up client accounts
- Using data for marketing purposes
- Administering and maintaining employee records.
A small file of letters or numbers downloaded onto a device when the user accesses certain websites. Cookies allow a website to recognise a user’s device. In this policy, ‘cookie’ refers to all technologies that perform a similar function.
Strictly necessary cookie
A cookie whose function is explicitly requested by and therefore specifically related to the service requested by the user.
Red Road requires that all personal data is treated in an appropriate manner. This means that:
- We are clear and open with individuals about how their information will be used
- We only use information about individuals in line with their reasonable expectations
- The information we hold about an individual is relevant and sufficient, but not excessive
- We take reasonable steps to ensure that the information held is accurate and is kept up to date
- We do not keep personal data for longer than is necessary
- We respect an individual’s right of access to a copy of the information we hold about them, and their right to object or prevent our processing of information in certain circumstances
- We keep all personal data secure
- We do not transfer personal data to a country outside the EEA that does not have adequate data protection laws or processes in place.
- It is therefore important that Red Road complies with the eight Data Protection Principles as failure to comply can result in a criminal offence.
- Data shall be processed fairly and lawfully and in particular shall not be processed unless specific conditions are met.
- Data shall be obtained only for one or more specified and lawful purposes and shall not be further processed in any manner incompatible with that purpose
- Data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
- Data shall be accurate and where relevant kept up to date
- Data shall not be kept longer than is necessary for that purpose
- Data shall be processed in accordance with the rights of the data subjects under data protection legislation (e.g. right of access to personal information)
- Appropriate technical and organizational measures shall be taken against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data
- Data shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
- The Data Protection Act 1998, and
- The Privacy and Electronic Communication Regulations (2011).
Review ownership and regularity
This policy will be reviewed at least annually. Any proposed variations or amendments to this Policy must be approved by the Chief Executive.
Non-adherence with this Policy
Non adherence with this Policy will be dealt with through the normal company disciplinary procedures.
Reporting an Incident
To report any suspected serious misconduct or any breach or suspected breach of law or regulation, please mail to info@ redroad.in
We regard a complaint, incident, or failure as an expression of concern or dissatisfaction about our organization, our staff, our partners, our contracted service providers or anyone else acting on our behalf. To learn more about how our problem resolution processes, please reach us at Vineeth.firstname.lastname@example.org.