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From insurance eligibility & verification to preauthorization to denial management, we offer an array of solutions to accelerate revenue collection and improve your bottom line.
Ensure providers meet qualifications for patient care.
Verify eligibility and insurance coverage for patient services.
Record medical charges for billing purposes.
Log received payments from insurers and patients.
Obtain approval for medical procedures or treatments.
Capture essential patient information for records.
Resolve issues causing insurance claim denials.
Handle insurer communications and claim denials.
We take a flexible, client-centric approach that helps us focus on the clinical back-end problems you face and develop solutions customized to your business and your ethos.
The team you gain is a group of highly experienced ICD-10 & home health-certified coders who are proficient in medical coding and boast consistent 98% accuracy rates.
We are not the typical third-party vendor or partner. Rather, we are an extended arm of your company who knows that working together and building relationships is critical to our shared success.
We follow a meticulous multilevel process and thorough internal quality assurance checks to maximize accuracy in the work we do. Our coders are quality-checked on a daily basis and policies are in place to address concerns, should they arise.
Your success matters to us, which is why we keep our processes transparent, direct, reliable and affordable. That way you can continue to focus on enriching your client experiences, all while improving quality and optimizing operational costs.
Regional Authorisation Specialist - Mid-size home care provider
“Partnering with Red Road has been a dream come true for our Home Care Agency. Their dedicated representatives consistently go above and beyond, bringing an exceptional level of care, responsiveness, and attention to detail that continues to exceed our expectations. Through their customized approach and collaboration, Red Road helped us recover countless unpaid claims while also developing stronger systems and processes to help prevent future issues. Their team is reliable, proactive, forward-thinking, always focused on follow-up and finding solutions.We could not be more pleased with our partnership and would highly recommend Red Road to any agency looking for a trusted partner who is absolutely invested in their success.”
